SHIFT TIME
•Please arrive 10 minutes early (on time!)
•All end times are approximate
•Any overlap in shifts allows for how busy the casino is and how quickly we can change over shifts
FREE VOLUNTEER MEAL
•If you are working the late shift you can arrive early to have your meal
•Please keep the total food to approx. $20 and beverage to approx. $5 to help Ni Ten Judo Club make the most money possible
GENERAL REQUIREMENTS
•Bring Photo ID
•Be competent in handling money
•Be able to hear, see, speak or have an attendant with these capabilities
•Be alert and observant
•Be able to maneuver in the casino facility for the duration of the shift
•Be able to function in a noisy and possibly smoky environment
•Be able to use Casino Track system for certain positions
•Be able to pass a security clearance check
•Be a minimum of 18 years of age
VOLUNTEER ATTRIBUTES AND CONDUCT
Volunteers MUST:
•Arrive on time for shift
•Sign in at the start of shift and out at the end of shift
•Work the position specified on the Casino Volunteer Schedule
•Wear a name tag while on duty showing the first or common name and position
Volunteers MUST NOT:
•Be paid
•Play casino games or gaming terminals during their group’s casino event
•Consume liquor or illicit substances during their group’s casino event
•Cash cheques or extend credit
•Possess gaming chips
* NOTE: All positions are directed and supervised by trained Casino Advisors hired by Ni Ten Judo Club
POSITION: GENERAL MANAGER
Operational Functions:
•Ensures a general manager or alternate, a banker and one cashier are at the facility a minimum of one (1) hour prior to casino opening;
•Ensures the remainder of the required volunteers are at the facility a minimum of one (1) hour prior to casino opening;
•Ensures count room staff are present a minimum of 15 minutes prior to scheduled shift;
•Ensures designated staff is in place and that they signed in and out at the start and end of their shifts with system access cards on the CasinoTrack system.
•Begins the casino event by entering the appropriate information from the license into the CasinoTrack system;
•Witnesses interim and final pull of drop boxes;
•Fills in for other positions as required on a temporary basis
•Assumes duties to enable a volunteer to take a break or to fill a position that becomes vacant;
•Assigns another volunteer to fill a vacant position for the duration of the license period; and
•Signs all “Discrepancy Reports” in addition to the advisor or the games manager.
Financial Transactions:
•Counts and verifies the opening cash bankroll and the opening chip inventory received from the casino facility each day;
•Witnesses transfer of cash from count room supervisor to banker;
•Ensures closing cage bankroll, next day’s opening float and chips are in secure overnight storage;
•Maintains control and ensures secure transfer of deposits to bank;
•Ensures all entries into the CasinoTrack system are completed as required;
•Investigates fully any error, procedural irregularity, or other breach of CTCOG and reports to the Regulatory Division;
•Reports immediately to the Regulatory Division, any volunteer in personal possession of casino chips;
•Returns remaining chips to the facility operator and enters the information on the CasinoTrack system;
•Returns and signs, after the close of the event, to the casino facility licensee or designate, cash, equal to the opening cash bankroll received the morning of each day;
•Returns all cash remaining except Caribbean Poker hard count and chip overage/shortage, in the event of a loss;
•Returns cash equal to the opening bankroll, after the conclusion of all related tasks, to the casino facility licensee; verification of the return of this bankroll is to be obtained from the operator’s designate; alternate arrangements, once approved by the AGLC, could include:
◦Original casino float is deposited to the licensed group’s designated bank account and the operator is issued a cheque for the total amount at the conclusion of the event; the operator must acknowledge receipt of same; or
◦Original casino float, once verified by the operator or designate, is individually packaged and dropped through into the bona fide courier services safe; this float would be turned over by the courier service to the operator on the morning of the first day of a casino event
Security:
•Ensures secure handling and storage of chips and cash at all times during the casino event;
•Enforces access provisions to restricted areas;
•Keeps the safe combination confidential, or maintains possession of safe keys (if applicable); and
•Ensures adequate security personnel are on duty
