FRENCH IS AN ASSET.
Acts as the first point of contact for employees or clients in a company. The role of a Receptionist/Admin Assistant is to create a welcoming environment for the organization, its clients, and guests. Help a company present their brand in a positive and pleasant way to clients, employees, and customers. In our organisation, the role of a Receptionist could overlap with an Administrative Assistant.
- Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
- Takes customer complaints or issues and pass them on to the appropriate parties
- Creates and distributes company memos through email, letters, or telephone calls
- Schedules and maintains the calendar of company executives
- Coordinates the booking and setting up of meeting rooms
- Organizes and files company documents either electronically or with a paper filing system
- Provides support for teams when necessary
A successful Receptionist/Admin Assistant candidate will have various prerequisite skills and qualifications needed for duties for this job. After posting the functionalities and duties required by a Receptionist, follow up with the skills and responsibilities required to perform those tasks. A successful Receptionist candidate will have various prerequisite skills and qualifications needed for the duties performed in this role. Some examples of the skills used in a Receptionist role include:
- Time management skills to be able to prioritize activities, especially when there is a high volume of tasks
- Attention to detail to ensure that all company memos are free of any errors
- Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone
- Communication skills to be able to communicate with internal team members or clients and understand their needs
- Strong organizational skills to keep multiple calendars organized
- Administrative skills to be able to use basic computer programs including Microsoft Office
- Flexibility to be able to move between activities and duties quickly if priorities change
